I have been interested in IT since the early 1980s when home computers
became cheap enough for the mass market. In my early teens I became
involved in computer support for a local family business, working there
during school holidays.
Because of my interest in foreign languages, I undertook an
undergraduate degree in German and Linguistics at the University of York
and spent a year living and studying in Germany. I then stayed on at
York to do a postgraduate course in IT.
After leaving university I moved into software development, undertaking
several application and web development roles. I found I was frequently
asked by friends and work colleagues for help with their computer
problems, and came to realise that there was a real need for IT
expertise among small businesses.
In 2002 I decided to start up in business offering IT services to small
to medium-sized businesses in the local area, specifically businesses
who need to use computers but don't have a full-time computer specialist
on the staff.